It's currently a very interesting time for me with training in both directions going on! I have just completed a new short module on Pest Awareness and Rodent Control for delivery to our clients. This will assist them with BRC v6, and helps them to help us as well.
I have also just completed some on-line Hygiene training, my SPA renewal, and have a BPCA exam coming up. I seem to spend most of my time either delievering or receiving some form of training.
Training is absolutely crucial to any business, but is especially important for a pest control business. We are essentially Lone Workers, and that makes supervision difficult and sometimes more ad-hoc than we'd like. So having formal training courses and revision sessions is essential to meet our responsibilities to our staff and to our clients.
The delivery of training can take anything from an hour to a week at a time, but preparing for it takes so much longer. I remember being told to allow a day prep time for an hours speaking - I guess that's about right.
So off now to do some studying, and to start preparing two more courses!
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